Terms & Conditions

This following document sets forth the Terms and Conditions for the Wildfire Scents Australia website. Your use of this site is subject to the terms set out below.

Use of this site and the provision of services by Wildfire Scents Australia are governed by and subject to Australian law. It is a condition of your use of this site that you submit to this jurisdiction. Any offers made on this site are available only to Australian residents. We reserve the right to amend these at any time without notification though we will endeavour to notify of any changes.

OWNERSHIP, COPYRIGHT AND TRADE MARKS

This website and it's contents are the property of Ashlea and Pete Read trading as Wildfire Scents Australia and are subject to copyright under Australian law and through international treaties, other countries. Not use of the website or contents is permitted without express authorisation of Wildfire Scents Australia. Any content on this website including our product labelling and designs is the property of Wildfire Scents Australia.

ACCURACY OF INFORMATION AND LIMITATION OF LIABILITY

Wildfire Scents Australia and its third party suppliers have taken reasonable care that the content of this website, including all information and listings is correct but is subject to amendments any time without notice.

PRIVACY POLICY

At Wildfire Scents Australia we respect our customers privacy and will treat all information entered on checkout confidential. 

Personal information will never be given, traded, sold, released or otherwise communicated in any form to any third party to the best of our knowledge.

SHARING OF PERSONAL INFORMATION

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customers support enquirers, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Wildfire Scents Australia takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protects of you information.

REMARKETING

This site uses remarking to advertise online. Which means that third-party vendors, including Google, show our ads on sites across the internet.

LINKS WITHIN THE WEBSITE

This site may contain links to other internet sites that belong to third parties. Wildfire Scents Australia accepts no responsibility for the accuracy of the content of those sites or your reliance on any information contained within any such site.

You are responsible for all use of the service. You must not use the service for any activities which break any laws, infringe any party's rights, or breach any standards, content requirement or codes promulgated by any relevant authority. You must not use the service in any way which interferes with other uses or defames, harasses or menaces anyone. You indemnify us from and against all actions, claims, suits, demands, liabilities, costs or expenses arising out of or in any way connected to use of the service by you or any other person using your identification. You acknowledge that copyright subsists in all software, including HTML code, provided in association with the service. You must not modify, copy, transmit, display, perform, publish, license or create derivative works from any informations or software accessed by means of the service. Where copying or transmission is expressly permitted, you must not change or delete any author attribution or copyright notice without the consent of Wildfire Scents Australia.

USE OF YOUR PERSONAL INFORMATION

For each visit to reach the site, we expressively collect the following non-personally identifyiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will will adhere to our updated practices.

CHANGES TO THIS PRIVACY POLICY

Wildfire Scents Australia reserves the right to make amendments to the Privacy Policy at any time. If you have objectives to the Privacy Policy, you should not access or use the site.

WARRANTY

Wildfire Scents Australia does not make any guarantees on warranty for our products provided to you on our website.

The information we provide for the safety and care of our products is only a guide and it is your responsibility the products are all used safely. We are not liable or responsible for any damage to persons or property by the use of our products.

By purchasing from the website of Wildfire Scents Australia you are agreeing to the above and take full responsibility of our products and accept our terms of conditions.

ORDERS

Once orders have been placed, you will receive an email confirmation to inform you that your order has been placed for processing and payment is received. If any problems come about your order, we will inform you as soon as possible.

Before your order leaves the warehouse, the Wildfire Scents Australia team undergo a quality check to ensure nothing is damaged. If you do receive damaged products please email us as soon as possible.

We ask that when emailing us please include you name, order number and description of the damaged product. We also please ask that you include a photo for our reference. Once approved we will the arrange for a replacement or if a refund is requested then we will arrange for the refund on the full amount paid.

CANCELLATION & RETURNS

If you receive your order and you change your mind about the products, return the goods to us within 14 days from the day you receive it. The products must be returned unused and in their original packaging for a refund with the return postage charges being the responsibility of the customer.

The refund can then take up to 7 working days from the time we receive the product.

 

Last Updated February 2016

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